Security &
Data Protection
Your financial data deserves the highest level of protection. Here's how we keep your information secure.
🔐 Data Encryption
All your financial data is protected with industry-standard AES-256 encryption:
- Data encrypted both in transit and at rest
- SSL/TLS protocols for secure data transmission
- Zero-knowledge architecture - we cannot access your raw financial data
- End-to-end encryption for all sensitive information
🔑 Authentication & Access Control
- Biometric authentication (fingerprint, Face ID)
- PIN and passcode protection
- Multi-factor authentication (MFA) support
- Automatic session timeouts
- Device-specific security tokens
☁️ Secure Cloud Storage
- Data stored in SOC 2 Type II certified data centers
- Geographic redundancy with automatic failover
- Regular automated backups with 99.9% uptime guarantee
- Optional local device storage (data never leaves your device)
- Secure data synchronization across your devices
🛡️ Privacy Protection
- No data sharing with third parties without your explicit consent
- Minimal data collection - only what's necessary for app functionality
- Right to data portability and deletion
- GDPR and CCPA compliant data handling
- Anonymous usage analytics (no personal data)
📊 Security Monitoring
- 24/7 security monitoring and threat detection
- Regular security audits and penetration testing
- Vulnerability assessments and timely patches
- Intrusion detection and prevention systems
- Incident response team and security protocols
✅ Compliance & Certifications
- SOC 2 Type II compliance for security controls
- ISO 27001 information security management
- PCI DSS compliance for payment data handling
- GDPR compliance for EU user data protection
- Regular third-party security assessments
💡 Your Security Responsibilities
While we protect your data, here's what you can do to enhance your security:
- Enable biometric authentication on your device
- Use a strong, unique PIN for the app
- Keep your device and app updated
- Don't share your login credentials
- Log out when using shared devices
- Report any suspicious activity immediately
🚨 Report Security Issues
If you discover a security vulnerability or have security concerns, please contact us immediately:
Security Email: security@countiq.net
Response Time: Within 24 hours
Bug Bounty: We recognize and reward security researchers
Questions about our security practices?
Contact Our Security Team